How It Works
From setup to your first AI-handled call in under a week. Here's exactly what happens.
How it works
Go live in under 10 minutes.
01
Launch in Under 10 Minutes
Connect your EHR or scheduling system — athenahealth, eClinicalWorks, NextGen, or any major platform — and go live. Wellgrow handles all technical setup.
02
AI Learns Your Practice
The AI is trained on your providers, services, appointment types, insurance policies, intake procedures, and booking rules — all in your clinic's voice.
03
Every Patient Call Gets an Instant Answer
Calls, texts, and website chat — answered in under 2 seconds, 24/7. Clinical or urgent questions escalate to your team immediately.
04
Appointments Book Into Your Calendar
The AI schedules directly into your existing EHR. Your team sees a full calendar without lifting the phone — every slot filled automatically.
Every Channel
One AI. Every conversation.
Handle phone calls, texts, chats, and messages — all from one intelligent system that never sleeps.
AI Voice Calls
Every patient call answered in under 1 second, 24/7. Natural AI voice that books appointments and triages in real time.
AI Text & SMS
Automated appointment reminders, follow-up texts, and booking confirmations sent to every patient.
Website Chat
Engage every website visitor with intelligent chat that converts browsers into booked appointments.
Appointment Reminders
Multi-channel reminders reduce no-shows by up to 40% — patients confirm with a single reply.
Patient Intake
Collect new patient information, insurance details, and medical history before they arrive — around the clock.
Lead Qualification
Automatically screen patients by condition, urgency, provider preference, and insurance — before they reach your staff.
Smart Escalation
AI handles routine. Your team handles complex.
Every conversation is monitored. Complex questions, complaints, or sensitive matters are immediately escalated to your staff.
We built Wellgrow with a clear boundary: AI excels at scheduling, FAQs, and follow-up. But when a caller needs human judgment — medical questions, complex complaints, or emotional situations — the AI transfers them to your team instantly, with full context.
Integrations
Plugs into your existing stack.
Tap a section to explore
Your Stack
Lyra connects to every tool your practice already uses.
CRM, marketing, and communications — hover to explore each category. No migration, no IT team, no disruption.
Epic · Athenahealth · Kareo · AdvancedMD · DrChrono · Twilio · Zapier · and more
Works with the tools you already use
Ready to see it in action?
Try the live demo or schedule a personalized walkthrough.