Wellgrow · AI Receptionist for Clinics
Straightforward Pricing for Medical Clinics
Plans that scale with your practice. No hidden fees. No long-term contracts. Every plan is configured around your clinic services, customers, workflows, and booking system.
Starter
For solo practitioners and boutique clinic ready to stop missing calls.
- Up to 300 AI calls/month
- SMS follow-up & appointment reminders
- Website chat widget
- 1 booking or calendar integration
- Call recording & transcripts
- Basic analytics dashboard
- Email support
- Instagram DM handling
- Multi-location support
Professional
The choice for growing clinic that want every channel covered and every lead captured.
- Unlimited AI calls
- SMS + multi-channel messaging
- Website chat widget
- Instagram DM handling
- WhatsApp integration
- All booking system integrations
- AI appointment reminders (voice + text)
- Advanced analytics & reporting
- Custom AI voice training
- Priority support
- Multi-location support
Scale
For multi-location practices and high-volume clinic that need enterprise-grade coverage.
- Everything in Professional
- Multi-location support
- Dedicated Wellgrow account manager
- Custom AI persona & brand voice
- Advanced lead qualification rules
- CRM & marketing integrations
- API access
- Custom reporting & exports
- SLA guarantee
All plans are month-to-month. No setup fees. No cancellation fees. 3+ locations? Ask about volume pricing.
Built around your workflow
Coverage that fits your clinic.
The AI learns the questions, booking rules, policies, and follow-up that matter in your industry—not a generic script.
35% More Patients From the Same Traffic
No missed calls, no cold after-hours voicemails. Every patient inquiry gets an instant, intelligent response that converts into a booked appointment.
35% more patients
No-Show Rate Cut by 40%
Automated reminders via text and voice — timed 48 hours and 2 hours before each appointment. Patients confirm, reschedule, or cancel with one reply.
40% fewer no-shows
Your Team Focuses on Care, Not Calls
AI handles all inbound calls, messages, and booking requests. Your clinical staff focuses entirely on in-person care — where they create the most value.
20+ hours saved/week
Connect the tools you already use
Your clinic stack, connected.
Wellgrow configures your receptionist around the systems your team already depends on.
athenahealth
EHR
eClinicalWorks
EHR
NextGen
EHR
DrChrono
Practice Management
Practice Fusion
EHR
Kareo
Practice Management
clinic pricing questions
Straight answers about coverage, setup, integrations, and pricing for clinics.
An AI receptionist for medical clinics is a 24/7 virtual front desk built by Wellgrow. It answers patient calls, books appointments, handles intake and triage, sends appointment reminders, answers insurance questions, and routes urgent cases to your clinical team — without adding staff.
Yes. All patient communications are encrypted with AES-256 in transit and at rest. We sign a Business Associate Agreement (BAA) with every clinic at no additional cost. Patient data is never used to train AI models.
Native integrations with athenahealth, eClinicalWorks, NextGen, DrChrono, Practice Fusion, Kareo, and more. The AI books appointments directly into your live calendar with provider-specific and appointment-type-aware logic.
The AI recognizes urgent keywords and symptom patterns — chest pain, difficulty breathing, severe allergic reactions, high fever. It asks targeted triage questions, provides interim guidance, and immediately escalates to your on-call provider. True emergencies are directed to 911.
The AI handles common insurance questions: which plans you accept, estimated copays, referral requirements, and prior authorization status. For detailed benefits verification, it collects the patient's insurance info and escalates to your billing team with full context.
Yes. The AI manages scheduling across multiple providers, specialties, and appointment types — routing each patient to the right provider based on their condition, insurance, and availability. It supports primary care, urgent care, internal medicine, pediatrics, and specialty departments.
Plans start at $199/month. All plans are month-to-month with no long-term contracts. Every new account includes a free trial.
Most clinics go fully live within 7 days. Wellgrow handles all technical setup, integrates with your EHR or scheduling system, and trains the AI on your providers, services, and policies. Your team reviews and approves before going live.
Unresolved requests escalate to your team via phone transfer, text alert, or email. Custom escalation rules — such as 'transfer post-op concerns immediately' or 'escalate prior authorization disputes to billing' — are fully configurable.
Yes. Multiple subaccounts are supported for clinic groups and multi-location practices — each with separate AI assistants, provider calendars, and analytics dashboards per location.
See the plan in your clinic.
Book a personalized demo and see how the receptionist handles your real customer conversations.