AI front desk for medical clinics — answers patient calls, books appointments, reduces no-shows 24/7.
AI-powered Instagram DM responses that convert followers into booked patients — responding instantly at 2 AM on a Sunday just as well as 10 AM on a Monday.
Your Instagram DMs are full of potential patients, but responding manually is a full-time job. Medical clinics with active social media receive 30+ DMs daily — and 70% of those potential patients move on to another provider if they don't get a response within the hour. Our AI responds in under 60 seconds, every time.
When someone DMs "Are you accepting new patients?" they're interested right now. That curiosity has a shelf life of minutes, not hours. They're comparing your practice against every other clinic they follow, and they'll book with whoever responds first. Without AI, that's almost never you.
AI doesn't send generic "Thanks for your message!" replies. It has real conversations — answering specific questions about provider availability, explaining what to expect during an initial intake visit, describing referral processes for specialist consultations — and guides followers naturally toward booking without ever sounding robotic.
When you post a patient success story or health tip and your story replies flood in with questions, AI captures every single one. Those casual interactions that previously fell through the cracks become new patient appointments. One medical clinic saw their Instagram bookings triple in the first month.
Particularly valuable for medical clinics posting wellness content, patient success stories, and community health updates on Instagram where DM volume from interested followers makes manual responses unsustainable.
Features
Reply to every DM in under 60 seconds, even at 2 AM on a Sunday — before they've closed the app or messaged another clinic.
Not robotic auto-replies. Real AI conversations that understand context, answer questions accurately, and guide followers toward booking naturally.
When followers reply to your stories asking about services or availability, AI engages immediately — capturing interest at peak curiosity.
Patients book appointments directly through DMs. AI checks availability across providers, offers times, and confirms — no app switching required.
AI knows your clinic inside out — provider specialties, insurance panels, appointment types, and referral processes. Accurate answers that build confidence and trust.
AI shares booking links, new patient intake forms, and service information at the right moment in the conversation — everything patients need, delivered seamlessly.
Real conversation flow — from inquiry to booked in under 2 minutes
The Process
Someone DMs your clinic — from your profile, a story reply, or a post. AI sees it instantly, no matter the time.
Natural language processing identifies what they want: service info, availability check, insurance questions, or ready to book.
AI responds naturally within 60 seconds. Answers their question, provides helpful info, and guides toward booking if they're interested.
If ready, AI checks availability and books directly. Confirmation sent via DM. You get notified of the new appointment.
Real Scenarios
You post a wellness tip about preventive screenings. Story replies flood in with "do I need this?" and "how do I book?" messages. AI responds to every single one instantly, qualifying their interest and converting the most engaged followers into booked wellness exams.
A follower DMs at 11 PM asking if you're accepting new patients and what insurance you take. AI responds immediately with accurate information, answers follow-up questions about the intake process, and books an appointment — while you sleep.
After a community health event post gets 50K views, you receive 150 DMs in 48 hours. AI handles all of them with the same quality and speed — no team member drowning in notifications, no leads left unanswered.
Compare
Client Results
“We were drowning in Instagram DMs — took us a full day to respond sometimes. Now AI handles them instantly. Our Instagram new patient bookings tripled in the first month.”
“When we post wellness tips and patient testimonials, we get flooded with story replies. AI responds to every single one now. Those casual 'are you taking new patients?' messages turn into booked intake appointments.”
“I was worried AI would sound robotic and hurt our brand. But the conversations are so natural — followers have no idea. One patient even complimented our 'amazing social media person.'”
Everything you need to know before getting started.
We connect through Meta's official Business API — secure, approved, and compliant with Instagram's terms of service. Setup takes about 10 minutes and requires an Instagram Business or Creator account.
The conversations are natural enough that most don't notice. AI identifies itself if directly asked, but focuses on being helpful rather than announcing itself. What matters is followers get fast, accurate answers and book appointments.
Yes. AI is trained on your clinic's services and can discuss wellness exams, referral processes, specialist consultations, insurance panels, and more. For clinical assessment questions, it appropriately suggests booking an in-person appointment.
AI handles story replies through DMs automatically. When someone replies to your story asking about a service, AI engages just like a regular DM. Reel and post comments can also be automated with additional setup.
Yes. AI checks your real-time availability across providers and can book appointments directly. Patients get confirmation without ever leaving Instagram. It integrates with your EHR system for seamless scheduling.
AI gracefully handles edge cases. For complex clinical questions, it takes their details and flags the conversation for your team's attention, while still providing a helpful initial response so the follower isn't left hanging.
Book a personalized demo and go live in 7 days.